On Monday, I had the most frustrating experiences trying to get hold of Tula Pink’s Neptune fabric by Moda.



I knew it was coming out in March, and since I live in Canada, I thought I would wait until the end of March to start checking to see if it had arrived. I called four quilt shops (FOUR) which were within an hour or so's driving distance of me, and got the worst customer service imaginable!

As if that weren't bad enough, in the end, it all came down to that they didn't have it, and either no, they won't order it or maybe they'll order if it I buy enough of it (!), or in one memorable case - "Call me back in three weeks and I'll tell you if I have it. If not, maybe I'll order it for you then"

Seriously, that's what she said! Of course, that was the same person who told me when I went in on the weekend to get quilt batting - "No, we're out of it. It's so popular, we can't keep it in the store!" When I asked her when she was getting some in, she said, "We put in an order that's supposed to arrive in 4 weeks."

"Gah!"

So, I checked the Moda website and they told me that there were two stores in all of Canada that carried Moda fabric (wrong) and that they were on the West Coast (not helpful since I live in the middle of Canada), and then I googled "Moda fabric" for my city and found one store listed. I called them and had the following conversation:

Hello, *insert name* .
Hi there, I understand you have Moda fabric. Do you carry the Neptune line?
I’m not sure. Hold please.
*music*



Hello, *insert name*
Hi there, do you have the Neptune line by Moda in stock?
Let me check. Hold please
*music*



Insert Name Fabric Store, can I help you?
Hi. I was just talking to someone who was going to check if you have Neptune by Moda at the store?
Oh? Okay. Hold on.
*music*



Insert Name, can I help you?
Hi. I’ve been put on hold three times now. I’d like to know if you have Neptune by Moda in the store.
Oh. Can you hold please?
*music*

I hung up. I might have said some bad words. I’m not sure. Possibly.

*ahem*

Anyway! So, last night after work, I went home and noodled around online looking for it. I still couldn't find it sold by the yard, so I ended up buying four charm packs online. *sigh* I don't LIKE charm packs! They're too smmmmmmaaaaalllllllll!

*sigh x2*

On the other hand, I now have possibly the world’s most beautiful cotton fabric on its way to my house.

So, yay!